Admin Post-Survey Toolkit (Legacy)

Check out our on-demand training for how you can make the most out of our software to help your managers cultivate a people-first culture that gets results.

Part 1: Understanding Engagement & Metrics
Part 2: Understanding Tools & Data
Part 3: What to do Next

Part 1: Understanding Engagement & Metrics

[video] Understanding the e9 Engagement Model
[article] Understanding our Engagement Model

[video] What are Engagement Drivers
[article] What are Engagement Outcomes & Drivers?

Part 2: Understanding Tools & Data

18-minute Video Walkthrough

Report-by-Report

Want to learn more about one report specifically? Check out our articles below. Each article contains a brief video, a short overview and an in-depth walk-through of the reporting functionality.

• Response Rate
• Summary
• Categories
• Items
• Profiles
• Heat Map
• Comments

FAQs

• Why do I see insufficient response?
• What is slicing and filtering?
• What is favorability?
• Why is favorability the best way to look at engagement survey data?
• Why are the number of respondents different for different items?
• How to best use external benchmarks. 
• What is a reasonable goal for improving overall favorability over the course of a year? 

Part 3: What to do Next

[article] How to Interpret your Engagement Survey Results
[video] What do I do with my survey results?
[video] How do I interpret Engagement Survey results & identify commitments?
[PDF] Post-Survey Guide

This post-survey guide will help you take the necessary steps at the appropriate times to help you be successful in follow-up.