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  2. Engagement Survey
  3. Launching Your Engagement Survey

How to Use Survey Assistant

As part of your Engagement Survey set up, your CSM may enable Survey Assistant so that you can easily share files and survey details with your CSM.

In this Article: 

Overview
General Settings
Respondents
Files

 

Overview

Survey Assistant in Quantum Workplace provides a secure way for you to transfer files with your CSM as part of the process for setting up your Engagement Survey. Your CSM will inform you if Survey Assistant is enabled for you. 

 

General Settings

From the General Settings section you can check your timeline and review and add key information about your organization's size and industry in order to receive benchmarking data. You can also upload a Company Logo to include on your survey, if you choose to. Under the Miscellaneous section, you'll be able to specify who on your team should be contacted if your employees reach out to our Support team with questions that need to be answered by your team. Once you've entered your information here, you can click Submit for Review in order to share this information with your CSM. 

 

Respondents

The respondents tab is where you will upload information about your survey takers. Export from your favorite HRIS and upload a CSV or Excel file. Need a starting place? Try downloading this sample file.

Once you've uploaded your file, you'll need to map the columns in your file as a New Demographic or one of these important data points:

  • Employee Fields
    • First Name
    • Last Name
    • Email
    • Employee ID
  • Manager Fields
    • Manager's Name (First + Last Name)
    • Manager's Employee ID
  • Or you can choose to ignore the data a column if you do not want to add it as a demographic to slice your Engagement Survey data. 

Validate Your File

Once you've added your employee demographics, click the Validate button. This will ensure your file is error-free and ready for your CSM to review. The validation will display a list of errors that must be fixed before you can upload your file. If you have trouble correcting these errors, you can just upload the Demographics file to the Files section for your CSM to review. 

 

Files

The files section is where you will add your Survey Content and Communications files. Once you've uploaded your documents, click the "Share" button to share it with your CSM. If you're unable to validate your demographic file via the Respondents tab, you can upload that file here, too. Your CSM will reach out to you if there's any further information they need from you for these files.