In this article:
- Overview
- Checklist for a Successful Launch
- Signature Recommended Timeline
- Signature Plus & Premium Recommended Timeline
Overview
Quantum Workplace generally recommends 6-8 weeks, from implementation call to survey launch, to prepare and deliver an effective and insightful survey.
This ensures that you, as the customer, have time for:
- Thoughtful survey design
- Internal communication plan & execution
- Buy-in from stakeholders on all aspects of the survey
- Finalization of requirements, i.e. survey invitations, reminder messages, survey content, and employee demographics
Checklist for a Successful Launch
While Quantum Workplace prepares your survey, the following are some points for your organization to consider and act on for a successful survey experience.
- Determine who is in charge of managing the survey implementation for your organization
- This person will need to set time aside each week to prepare for the survey launch
- Meet with your IT team to understand what is required to pull an employee demographic file from your HRIS, learn more about required and supplemental demographics in Quantum Workplace
- Other points to consider:
- Will your HRIS ensure quality employee data as it currently operates
- Do you require additional KPI demographic data that is not currently captured with your HRIS
- Other points to consider:
- Prepare an internal communication plan for the survey announcement, learn more about pre-survey communication best practices
- Begin discussions with necessary leaders to get sign-off on survey questions, see Quantum Workplace's recommended engagement survey questions
- Consider how employees will receive their survey invitations; possible options include:
- Unique password, or Custom Access, via kiosk
- Employee ID via kiosk
- SMS Text Messaging (additional fee)
Signature Recommended Timeline
The following is the recommended timeline from the welcome call to the survey launch for Signature customers.
- Week 1: Welcome call
- Week 2: Implementation call & data design call
- Weeks 3 & 4: Customer builds survey and sends employee demographics to Quantum Workplace
- Week 5: Quantum Workplace loads employee demographics into the platform and runs survey Quality Analysis checks
- Week 6: Customer tests survey and follows up on any outstanding items from the Quality Analysis check
- Week 7: Survey launch
Signature Plus & Premium Recommended Timeline
The following is the recommended timeline from the welcome call to the survey launch for Signature Plus and Premium customers.
- Week 1: Welcome call
- Week 2 & 3: Implementation call, data design call, and survey design call
- Week 4: Customer sends final survey content file, employee demographics, and survey communication
- Week 5: Quantum Workplace loads employee demographics into the platform and runs a survey Quality Analysis check
- Week 6: Customer tests surveys and follows up on any outstanding items from the Quality Analysis check
- Week 7: Survey launch