How to Extend a 1-on-1 Instance & Cycle

As an admin, you can update the close date of 1-on-1 instances and cycles. 

In this article:

• Overview
• Requirements 
• Extend a 1-on-1 Instance
• Extend a 1-on-1 Cycle

Overview

As an admin, you can update the close date of 1-on-1 instances and cycles. 

If a 1-on-1 has passed the close date, either 1-on-1 participant can not add/edit their responses and comments. Extend the 1-on-1 to change participant statuses and allow them to update their responses and comments. Learn how to change the status of a 1-o-1. 

Requirements

• Available to admin users

Extend a 1-on-1 Instance

To extend the close date of a 1-on-1 instance that has passed the cycle's close date:

1. Open the incomplete 1-on-1 that has passed the cycle's end date
2. Click Extend 1-on-1 in the banner notification to open the Extend 1-on-1 modal
3. Click the date field to select the new 1-on-1 instance's new end date
4. Click Save

Note: Notifications about the new end date are not sent to participants.

Extend a 1-on-1 Cycle

To extend the close date of a 1-on-1 cycle:

1. Click and expand Administration in the left-hand navigation menu 
2. Click 1-on-1s
3. Click the appropriate card, either Single Cycles or Automated Cycles
4. Click the 1-on-1 cycle to extend
5. Click and expand step 3, Set Schedule & Milestones
6. Click the field date in the Cycle Locks card
7. Select the new close date and time
8. Click Save Changes