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Change the Status of a 1-on-1

As an admin, you can change the status of a 1-on-1 participant, i.e. unfinalize, unshare, etc. if a 1-on-1 participant needs to update their responses and/or comments.

Last Updated: April 21, 2025

In this article:

 

Overview

As an admin, you can change the status of a 1-on-1 participant, i.e. unfinalize, unshare, etc. if a 1-on-1 participant needs to update their responses and/or comments. The user will receive an email and in-app notification with their updated 1-on-1 status. 

1-on-1 participants cannot edit their 1-on-1 responses or comments once the 1-on-1 is finalized unless an admin intervenes. 

If a 1-on-1 is part of a cycle that has passed the cycle's end date and closed, the 1-on-1 must be extended with a future close date, learn how to extend a 1-on-1.

Requirements

  • Available to full admin users

Change the Status of a 1-on-1

To change the status of a 1-on-1 participant: 

  1. From the 1-on-1, click the ⋮ icon for the associated 1-on-1 participant to open a menu of additional options
  2. Click Change Status to reveal a drop-down menu
  3. Click and expand the drop-down to select the 1-on-1 participant's new status
    • Click Started to allow the 1-on-1 participant to add/edit responses
    • Click Shared to allow the 1-on-1 participant to add comments
  4. Click Change