For Administrators

Extend a Feedback Cycle

Admin users can extend the due date Feedback to give Feedback providers additional time to provide Feedback.

In this article:

 

Overview

As an admin, extend a Feedback cycle after the cycle's lock date has passed to provide Feedback Providers with additional time to submit their feedback. 

Once extended, a Feedback cycle's new close date can be reversed to the cycle's original close date.

Additional Resources:

Requirements

  • Available to full admin users

Extend a Feedback Session

Once extended, the Feedback cycle is extended to midnight of the selected date.

If the extended Feedback is a Focused Feedback cycle, feedback can still be collected and shared after the cycle's lock date. Learn more about Focused Feedback.

Note: Feedback Providers are not notified of the extended due date.

To extend a Feedback session: 

  1. Click Feedback in the left-hand navigation menu
  2. Click View Feedback in the corresponding Feedback cycle's Actions column
    • Alternatively, click the  icon; click View Feedback
  3. Click and expand the More Options drop-down menu in the top-right
  4. Click Extend Feedback
  5. Click the Extend To field to select the new due date
  6. Click Save

Undo & Update a Feedback Cycle Extension

If a Feedback cycle is extended, the extension can be canceled and the original close date can be restored. Additionally, the extension date can be updated to a new date.

To undo or update a Feedback cycle's extension:

  1. Click Feedback in the left-hand navigation menu
  2. Click View Feedback in the corresponding Feedback cycle's Actions column
    • Alternatively, click the  icon; click View Feedback
  3. In the extension banner, click Change This Date to open the Extend Feedback modal
  4. Click Remove Extension (Figure B)
    • Optionally, click the Extend To field to select and update the new due date; click Save (Figure A)