Admin users can extend the due date Feedback to give Feedback providers additional time to provide Feedback.
In this article:
Overview
As an admin, extend a Feedback cycle after the cycle's lock date has passed to provide Feedback Providers with additional time to submit their feedback.
Once extended, a Feedback cycle's new close date can be reversed to the cycle's original close date.
Additional Resources:
- Reopen Feedback After Submission
- Nudge Feedback Providers
- Recording: Feedback Template & Cycle Setup as an Admin
Requirements
- Available to full admin users
Extend a Feedback Session
Once extended, the Feedback cycle is extended to midnight of the selected date.
If the extended Feedback is a Focused Feedback cycle, feedback can still be collected and shared after the cycle's lock date. Learn more about Focused Feedback.
Note: Feedback Providers are not notified of the extended due date.
To extend a Feedback session:
- Click Feedback in the left-hand navigation menu
- Click View Feedback in the corresponding Feedback cycle's Actions column
- Alternatively, click the ⋮ icon; click View Feedback
- Click and expand the More Options drop-down menu in the top-right
- Click Extend Feedback
- Click the Extend To field to select the new due date
- Click Save
Undo & Update a Feedback Cycle Extension
If a Feedback cycle is extended, the extension can be canceled and the original close date can be restored. Additionally, the extension date can be updated to a new date.
To undo or update a Feedback cycle's extension:
- Click Feedback in the left-hand navigation menu
- Click View Feedback in the corresponding Feedback cycle's Actions column
- Alternatively, click the ⋮ icon; click View Feedback
- In the extension banner, click Change This Date to open the Extend Feedback modal
- Click Remove Extension (Figure B)
- Optionally, click the Extend To field to select and update the new due date; click Save (Figure A)
- Optionally, click the Extend To field to select and update the new due date; click Save (Figure A)