User Management

Understanding the Different Administrator Roles

Quantum Workplace provides a robust and flexible way to meet your organization's various needs. Learn about the different available administrator roles to effectively manage and delegate tasks across the platform.

Last Updated: October 3, 2024

In this article: 

 

Overview

Quantum Workplace provides a robust and flexible way to meet your organization's various needs. Learn about the different available administrator roles to effectively manage and delegate tasks across the platform.

A user can only be assigned to one admin role at a time.

Additional Resources:

Admin Role Differences at a Glance

An overview of the differences between the administrator roles.

  Administrator Focused Admin Survey Admin BETA
Access to admin options, i.e. General Settings, Users, Integrations x    
Ability to Easy Impersonation x x  
Access to Analytics across all features x x** x*
Ability to launch/ edit single cycles x x x*
Ability to launch/edit automated cycles  x   x*
Access to Retention Radar x    

* Ability is limited to the Surveys feature, Survey Admins do not have administrative access to other features, i.e. 1-on-1s, Goals, etc.

** A Focused Admin is not automatically given access to a survey's analytics via their role, however, they can be granted access via a role configured in the survey's Access Settings. For non-survey features, i.e. 1-on-1s, Goals, etc. a Focused Admin is automatically given access to the feature's analytics according to their administrative scope.

Administrator

An Administrator is a user with full access to all of the features your organization uses. 

Some admin-specific abilities include launching and managing cycles, analytics, managing HRIS integrations, and user management. 

Learn more about User Management.

Guide for New Admins.

Focused Admin

A Focused Admin is an Administrator who is limited to a specific subset of your organization, either via demographic or by a downline. 

For example, consider an organization with a team of HRBPs who manage different regions. By giving them Focused Admin permissions, you can assign each Focused Admin to each region, and not the entire organization. 

Another example, you can set up your HR team with Focused Admin permissions for everyone except the HR team to uphold confidentiality among your immediate team members. 

Learn more about Focused Admins.

Survey-Admin (BETA)

This feature is in BETA. We are interested in collecting user feedback to shape its future functionality. Please reach out to your CIM/CSM if you are interested in participating and sharing feedback with our product team.

Survey-Admins can create, launch, and manage survey cycles and view analytics across surveys. A Survey-Admin automatically assumes the Survey Author role when creating a survey.

The Survey-Admin role is an excellent way to delegate survey management and survey analysis to others within the organization while limiting access to private or sensitive information outside of the Surveys feature. 

In addition to the Surveys feature, Survey-Admins can also access Keyword Detection and Action Planning analytics to better understand and act on survey data.