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  3. Understanding your Reports (through 2019)

Top Report

Left to right, the report reads as follows:

Top 10 survey items based on % favorable.
Valid N represents the number of responses for that item.
% of Respondents is the breakdown of favorable, neutral, and unfavorable ratings. 
Response Distribution by % shows answers by each of the six-point Likert scale options. 
Avg. Score for the items in that category on a six-point scale.
If you hover over the favor bars or response distribution by percent, the decimal will show to the nearest hundredth.