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Setting Up Charity Rewards

Charity rewards allow your employees to redeem their points for a charitable donation to the organization of their choice.

Last Updated: May 14, 2026

In this article: 

 

Overview

This article is for Assembly admins.

Charity rewards let your employees make a positive social impact by redeeming points for donations to charitable organizations. You control which charities are available and can manage the catalog.

Who Can Use This Feature

  • Only admins can set up charity rewards
  • When enabled, all employees can redeem

 

Getting Started

By default, the 'Charities' page is turned off in your rewards catalog, even though charities may be turned on individually. You must enable it for employees to see the option.

Enabling the Charity Rewards Catalog

  1. Go to your admin page
  2. Select Rewards > Charitable donations
  3. Next to 'Show in rewards catalog?', turn the toggle on
  4. This displays all enabled charities to your employees

 

Managing Charity Availability

Turn All Charities On/Off (All Countries)

  1. Go to your admin page
  2. Select Rewards > Charitable donations
  3. Select 'All countries'
  4. Enable or disable the 'Turn all on' toggle
  5. If disabled, all charities are turned off and the page is removed from the catalog

 

Turn All Charities On/Off (Specific Country)

  1. Go to your admin page
  2. Select Rewards > Charitable donations
  3. Select the country from the dropdown
  4. Enable or disable the 'Turn all on' toggle
  5. If disabled, charities for that country are off; charities in other countries remain available

 

Turn Specific Charities On/Off

  1. Go to your admin page
  2. Select Rewards > Charitable donations
  3. Toggle individual charities on or off in the list

 

Disabling the Catalog

  1. Go to your admin page
  2. Select Rewards > Charitable donations
  3. Next to 'Show in rewards catalog?', turn the toggle off
  4. This hides the page from all employees, even if charities are still enabled

How Employees Donate

  1. Go to app.joinassembly.com
  2. Click 'Rewards' in the left menu
  3. Select 'Charities'
  4. Select the charity you want to donate to
  5. Enter the amount of points to donate (converts to a dollar amount)
  6. Click 'Redeem'
  7. Confirmation email sent

 

Billing

You are billed for every individual charitable donation. View all donations in your Redemption Report:

  1. Go to your admin page
  2. Select Reports > Redemption
  3. Filter by 'Charities'

 

 

Important Notes:

  • Charitable donations are non-refundable
  • Charities are country-specific and available vary by location
  • Employees receive confirmation emails after donating

 


 

Frequently Asked Questions

Can I add my own charities to the list?
The charity list is managed by Assembly. If you'd like to suggest additional charities, contact our support team.

Can donations be reversed?
No. Charitable donations are permanent and non-refundable, as funds go directly to the charity.