Will employees with secondary email addresses ever receive notifications from Quantum Workplace?

Will Secondary Email Address Receive Email Notifications?

As you create Quantum Workplace accounts for your employees, you can optionally include a secondary personal email address for each employee. 

Email notifications are only sent to the user's secondary email address if both of the following statements are true:

• The user is invited to participate in an automatic Exit Survey
• The user is marked as inactive in Quantum Workplace at the time the Exit survey's invitations and reminders are delivered

How Exit Survey Email Notifications Work

When you have an automated Exit Survey in place, any terminating employee detected within Quantum Workplace receives an invitation, and reminder if included, to participate in the survey. 

• If a user is marked, Active, at the time the invitations/reminders were scheduled, the email notifications are delivered to the user's primary work email address
• If a user is marked, Inactive, at the time the invitations/reminders were scheduled, the email notifications are delivered to the user's primary and secondary personal email address