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Recognition Coach

Learn how Recognition Coach helps employees write more meaningful, high-quality recognitions.

Overview 

Recognition Coach helps employees give more meaningful recognitions by offering customized recommendations to strengthen recognitions. It makes it easier to turn a quick thank-you into a thoughtful message that feels authentic and strengthens team culture.

Recognition Coach supports employees by highlighting areas they can strengthen in their recognition message such as tone, clarity, personalization, and impact, before posting.

Who can use this feature?
 

All users who can create recognitions in your workspace can use Recognition Coach while drafting a recognition.

Where to find it
 

You can access Recognition Coach while writing a recognition post:

  1. Go to your Assembly Homepage
  2. Click Give Recognition
  3. Start drafting the recognition you want to give to someone
  4. Click the Recognition Coach icon within the composer
  5. Wait for Recognition Coach to generate curated recommendations based on your message

How Recognition Coach Works

 

As you draft your recognition message, Recognition Coach can:

  • Provide gentle prompts to strengthen your message
  • Help you spot what’s already working well
  • Suggest areas where your recognition could be more meaningful

This helps employees write recognitions that feel more complete, without changing the way they recognize today.

NOTE: Recognition Coach cannot directly apply or edit your message. The person writing the recognition has full control over the recognition message.

 

Recognition Coach provides guidance across the following four categories or parameters:

  1. Tone
  2. Clarity
  3. Impact
  4. Personalization

Each category helps you strengthen part of your recognition message.

Understanding the Four Categories

 

1) Tone 

What it means:

Tone helps ensure the recognition feels thoughtful, clear, and aligned with a positive and respectful workplace culture.

Examples of tone improvements:

  • Keeping it warm and appreciative
  • Making it clear and easy to understand
  • Using a positive and respectful language

 

2) Impact

What it means:

Impact helps explain why the recognition matters and what improved in project, team, or business because of the person’s actions or contributions.

Examples of impact:

  • Team impact: “This helped the team move faster…”
  • Customer impact: “This improved the customer experience by…”
  • Business impact: “This saved time / reduced rework / increased confidence…”

 

3) Clarity

What it means:

Clarity helps make recognition more actionable and meaningful by clearly describing what the person did as part of the recognition

Examples of clarity:

  • Naming the task, decision, or behavior
  • Highlighting what they did well (and how)
  • Calling out consistency or effort over time

 

4) Personalization

What it means:

Personalization helps make your recognition feel more genuine by including something specific to the person, their attributes, achievements, and even inside jokes rather than a generic message.

Examples of personalization:

  • Mentioning a specific project or customer
  • Calling out a unique strength or attributes the person demonstrated
  • Recognizing a particular action they took that stood out

 

After Recommendations Are Generated

 

Once Recognition Coach generates recommendations:

  • You can review the guidance by category and understand what’s working well and where there is scope of improvement
  • You can update your recognition message if you’d like
  • You remain in full control of the final recognition content that gets posted