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      Recognition Analytics

      Use Recognition analytics to view Recognition usage data, i.e. Recognition given and received. Usage is counted and categorized by badges.

      Last Updated: October 22, 2024

      In this article:

       

      Overview

      Use Recognition analytics to view Recognition usage data, i.e. Recognition given and received. Usage is counted and categorized by badges.

      Requirements

      • Available to full admin and Focused Admin users
      • Available to managers

      Access Recognition Analytics

      To access Recognition analytics:

      1. Click and expand Analytics in the left-hand navigation menu
      2. Click Recognition

      Navigate Recognition Analytics

      Use the Recognition analytics to understand the number of Recognition given and received, categorized by badge.

      Focused Admins and managers can see Recognition data for their administrative scope and direct reports, respectively. Admins have access to data across the entire organization.

      To navigate Recognition analytics:

      • A. View Mode: Available to admins, toggle between the admin and manager view
      • B. Filters: Optionally, apply filters to focus and narrow the Recognition Data
        • By User: Filter the data for the entered user(s) 
        • By User Demographic: Filter the data for the entered demographic(s)
        • By Date: Filter the data by a specified time range
        • User/System-Generated: Toggle to filter data for User-Given and/or System-Generated Recognition
        • Downline: Filter the data for the entered users' downline
      • C. Recognition Data: Displays data for Given & Received Recognition according to any active filters

      Export Recognition Analytics

      Recognition analytics can be exported as a PDF or XLS file.

      PDF Export

      Use the PDF export to view the same Recognition analytics in a PDF file. 

      XLS Export 

      Use the XLS export to view the Recognition analytics in an XLS file. The XLS export includes additional information, e.g. Recognition text, demographics for the Recognition provider/recipient, comment/reaction data, etc.

      Each row represents one Recognition post with its unique PostID.

      The XLS export includes four sheets:

      • Demographics for the Recognition recipient
      • Demographics for the Recognition provider
      • Comments
      • Reactions