The recommended and default settings for the Manager access role.
In this article:
Overview
Managers play a critical role in driving employee engagement in your organization. When managers acknowledge and value employee input through action, it enhances engagement, performance, and retention. We believe in creating a simple and easy experience for managers that guides them on how their team can take action on team feedback.
Follow these recommendations for manager access to make this a reality in your organization. These recommendations are set as the default for the automatically generated Manager access role.
Additional Resources:
- Assignments & Access Roles
- Test & Preview a Manager's Survey Access
- Action Plans for Managers
- Manager's Guide to Action Planning (eBook)
Survey Reports & Action Planning
The Manager access role's default and recommended settings for access to survey reports and action planning:
- Access to the Questions and Category reports is automatically enabled
- All managers should have access to Action Planning
- Access to the Comments report is dependent on your organization's maturity
- Alternatively, use the Smart Summary feature to easily generate comment summaries that provide managers with key takeaways without having to grant visibility to each comment
- Access to the Heat Map and Engagement Levels report are not recommended to better focus a manager's time on reviewing their team's results and action planning
Other Analytics Features
The Manager access role's default and recommended settings as configured on the Access Roles tab under Access Settings:
- View Invited Participants: Leave this option disabled as managers do not to view a survey's invited participants
- Benchmarks: Leave this option disabled as managers can still compare results to the organization overall, where we recommend they focus, rather than external benchmarks
- Demographics: Do not give managers access to personal demographics, i.e. age, gender, etc.
- The default for demographics selected in the Manager role reflects the demographics set to Everyone, learn more
- Users Can View: By default, managers have visibility into their downline and limited overall, learn more