Pulse Email Communication

The email notifications that your employees will receive as part of a Pulse Survey and your possibilities for customizing those emails are detailed below.  Employees will only receive the Reminder email if they have not completed the survey by the date that the Reminder emails is sent, and they will only receive the Nudge email if they are nudged by an Admin. The Invitation and Reminder emails can be customized from your Cycle Set Up page to include either the "About this Survey" text or a custom message. 

 

IN THIS ARTICLE:

Invitation Email

Employees will receive an Invitation email when the cycle launches.

If you do not customize your Invitation Email, it will include the name of the survey and the deadline for completing it. The email closes with the employee's link to take the survey: 

 

If you added a custom message to the invitation and reminder emails (via the Cycle Setup section), the text of that custom message will appear under the salutation, in lieu of the statement that the Pulse is now open. The deadline to take the Pulse and the link to take the Survey will still be included: 
image-1027

 

If you added text to the About This Survey field in the Cycle Setup AND specified that this language should be included in the Pulse emails, that text will be included below the statement that the Pulse is now open and above the deadline to complete the Pulse.image-1026

Reminder Email

Employees who have not yet completed the survey will receive reminder emails on the date(s) that you have scheduled reminder emails to be sent, if applicable. 

If you have not customized your Pulse emails, the reminder emails will have the following format: 

Pulse Reminder

 

If you added a custom message to the invitation and reminder emails via the Cycle Setup section, the Reminder email will be identical to the Invitation email: image-1027

 

If you added text to the About This Survey field in the Cycle Setup AND specified that this language should be included in the Pulse emails, the Reminder email will have the below format: image-1028

Nudge Email

Employees will receive the below email if an Admin nudges them to complete their Pulse Survey. You are not able to customize the Nudge email. 
Pulse Nudge-2