Pulse Email Communication

The email notifications that your employees will receive as part of a Pulse Survey and your possibilities for customizing those emails are detailed below.  Employees will only receive the Reminder email if they have not completed the survey by the date that the Reminder emails is sent. The Invitation and Reminder emails can be customized from your Cycle Set Up page to include either the "About this Survey" text or a custom message. 

 

IN THIS ARTICLE:

Invitation Email

Employees will receive an Invitation email when the cycle launches, and you can also resend invitations at any time while your survey is open. 

If you do not customize your Invitation Email, it will include the name of the survey and the deadline for completing it. The email closes with the employee's link to take the survey.


From Name: Quantum Workplace or your custom From Name
Subject: The [Survey Title] is now open

 

If you added a custom message to the invitation and reminder emails (via the Cycle Setup section), the text of that custom message will appear under the salutation, in lieu of the statement that the Pulse is now open. The deadline to take the Pulse and the link to take the Survey will still be included: 
image-1027

 

If you added text to the About This Survey field in the Cycle Setup AND specified that this language should be included in the Pulse emails, that text will be included below the statement that the Pulse is now open and above the deadline to complete the Pulse.image-1026

Reminder Emails

Employees who have not yet completed the survey will receive reminder emails on the date(s) that you have scheduled reminder emails to be sent, if applicable. 

If you have not customized your emails, the reminder emails will have the following format: 

From Name: Quantum Workplace or your custom From Name
Subject: Don't Forget to take your [Survey Title]!

Pulse Reminder

 

If you added a custom message to the invitation and reminder emails via the Cycle Setup section, the Reminder email will be identical to the Invitation email: image-1027

 

If you added text to the About This Survey field in the Cycle Setup AND specified that this language should be included in the Pulse emails, the Reminder email will have the below format: image-1028



Survey Close Notification

The Admin user who created the survey will receive an email notification when the survey has closed. 

close notification no MA reference-1

 

 

Manager Analytics Notification


If you have enabled Manager Analytics for a particular survey and have specified that managers should receive an email notification on the date and time that their survey results become available, every manager in Quantum Workplace will receive an email notification on that date and time. If you have specified that managers should receive access to their downline only, then only managers who meet the minimum response threshold for a confidential survey will receive this email notification.
 
Q1 Engagement Pulse manager notification