Mark Survey Comments as Read

As a full admin or survey-admin viewing a survey's comments, use the Mark as Read toggle to indicate to yourself and colleagues that a comment has been viewed. 

Last Updated: December 13, 2024

In this article:

• Overview
• Requirements
• Mark Survey Comments as Read
• Filter Read/Unread Comments

Overview

As a full admin or survey-admin viewing a survey's comments, use the Mark as Read toggle to indicate to yourself and colleagues that a comment has been viewed. 

Comments marked or unmarked as read will be reflected for all users with visibility into the Comments report, i.e. if a survey-admin marks a comment as read, any other full or survey-admin will also see the specific comment marked as read. Comments marked as read indicate who and when the comment was read. Learn more about the Comments report.

Requirements

• Available to full admins and survey-admin users
• Available in the Comments report for a survey's analytics

Mark Survey Comments as Read

To mark a survey comment as read:

1. Click and expand Analytics in the left-hand navigation menu
2. Click Surveys & Pulses
3. Click on the survey to navigate to the survey's analytics
4. Click and expand Reports in the header; click Comments
5. Click and select the Mark as Read toggle to confirm a comment was read (Figure A)
   • Click Undo to reverse this and indicate the comment as unread (Figure B)

Filter Read/Unread Comments

Use the Unread Comments Only toggle to filter the Comments report to display comments that haven't been marked as read. If enabled, Summary Assistant summaries will remain displayed regardless of the Unread Comments Only toggle.

To filter the Comments report to only display unread comments:

1. Click and expand Analytics in the left-hand navigation menu
2. Click Surveys & Pulses
3. Click on the survey to navigate to the survey's analytics
4. Click and select the Unread Comments Only toggle