“Talk to a leader” Forum
- Each leader should regularly meet with employees in person. The specifics will vary based on size of groups, but if they can’t meet with all employees at once they should aim to meet with various groups frequently.
- This idea gives employees the opportunity to hear from leaders about what’s going on in the company, about goals and future plans, and ask questions. The important point here is that leaders shouldn’t talk at employees, but rather with employees.
- Employees may be more trusting of leaders if they can relate to them and feel personally connected to them.
- Consider implementing a “Day in the Life” series of your leadership team where employees can get to know your leaders (do they have family, what are their hobbies and interests, what do they love about the company, etc.). If this idea doesn’t make sense, leaders should allow time for casual conversation during forums or talk about what’s going on their lives, ask staff what’s going on in their lives, etc.
- Each leader schedules coffee, lunch, or another casual meeting with an employee other than their direct reports. Individuals selected can be high potentials/top performers, supervisors from highly engaged teams, teams going through intense change, or at random.
- This provides an opportunity for leaders to get to know employees and hear directly from them.
- Consider using the GOOD meeting template.
- Leaders can record a podcast via audio or video that faculty and staff can access on demand. This is a great way to communicate and allows listeners to hear tone, emphasis, or facial expressions (with video). It provides a more personal experience compared to written communications. You can choose to make these private to your employees or public (anyone outside the company could access).
- Blogs allow for written communication to be accessed on demand by employees. It’s a great way to document points that don’t need to be read immediately by others. These also allow for more informal or personal communications, such as a leader describing an impactful experience he/she had in the company recently or a mission-filled story about customers or the communities you work within. Similar to podcasts, you can choose to make these private for employees only or public.