IT Instructions: Allowlisting Quantum Workplace

Provide this article to your organization's IT team to ensure Quantum Workplace emails are correctly delivered to your employees. 

In this article:

• Overview
• Email Allow List
• Server & IP Address Allow List
• Domain Allowlist
• Compatible Web Browsers

Overview

Provide this article to your organization's IT team to ensure Quantum Workplace emails are correctly delivered to your employees. 

Quantum Workplace reverse DNS setup and have an SPF record.

Email Allow List

• All emails are sent from noreply@quantumworkplace.com or support@quantumworkplace.com
• Email headers may appear to be coming from the subdomain @email.quantumworkplace.com

Server & IP Address Allow List

If your organization places a limit on the number of emails that can come in from a given IP address, raise or remove these limits to ensure survey invitations and reminders are properly delivered.

• Bulk emails are sent from the following IP addresses:
  • 208.117.60.150
  • 168.245.27.131 
  • Be sure to allowlist both IP addresses, in addition to the email address; if your system requires a subnet, please use /32
• Emails sent from outside of the Quantum Workplace software, i.e. release notes, webinar announcements, etc. are sent from the following IP addresses:
  • 54.174.60.0/23
  • 143.244.80.0/20
  • 18.208.124.128/25
  • 54.174.53.128/30
  • 158.247.16.0/20
  • 54.174.59.0/24
  • 54.174.63.0/24
  • 3.93.157.0/24
  • 54.174.52.0/24
  • 139.180.17.0/24
  • 54.174.57.0/24

Domain Allow List

• https://www.quantumworkplace.com/

Compatible Web Browsers

Quantum Workplace is compatible with the following browsers:

• Google Chrome
• Microsoft Edge
• Safari