Admins for an organization can opt-in to receive notifications in the event an HRIS integration experiences an error.
In this article:
Overview
Admins for an organization can opt-in to receive notifications in the event an HRIS integration experiences an error.
Notifications for an HRIS integration error apply to automated imports via an HRIS integration, not for a manual bulk import.
Learn more about HRIS/HRMS integrations.
Requirements
- Available to admin users
Select the Admins to Receive Notifications
HRIS integration notifications are an opt-in feature and require an admin to select the admin(s) who should receive HRIS integration notifications.
To select the admins who will receive HRIS error notifications:
- Click and expand Administration in the left-hand navigation menu
- Click Integrations
- Click HRIS/HRMS
- Click and navigate to the Notifications tab
- Click and select the ☐ icon(s) corresponding to the active admin users
- Alternatively, click the ☐ corresponding to Administrator Name to select all available admin users
- Click Save
Resolve HRIS Integration Errors
If an HRIS integration experiences an error, the selected admins are sent an email notification with a link to navigate them to the History tab of the HRIS/HRMS page.
To resolve an HRIS import with an error:
- Click and expand Administration in the left-hand navigation menu
- Click Integrations
- Click HRIS/HRMS to navigate to the History tab
- Identify the errored HRIS import as indicated by the Errors Found column
- Click the errored HRIS import's file name to download the CSV
- Open the CSV file to identify and resolve the error(s)
Depending on the specific error, the admin can resolve the issue and allow the next scheduled HRIS integration refresh the information or take more manual action. Contact your CIM/CSM if you have any questions.
HRIS Integration Error Email Notifications
If an error occurs with an HRIS integration, the selected admin(s) receive one of the two following email notifications:
