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      HRIS Integration Notifications

      Admins for an organization can opt-in to receive notifications in the event an HRIS integration experiences an error. 

      Last Updated: January 31, 2025

      In this article:

       

      Overview

      Admins for an organization can opt-in to receive notifications in the event an HRIS integration experiences an error. 

      Notifications for an HRIS integration error apply to automated imports via an HRIS integration, not for a manual bulk import.

      Unlike an error, a notification is not sent if an HRIS integration experiences a warning.

      Learn more about HRIS/HRMS integrations.

      Requirements

      • Available to full admin users
      • Available to organizations with an active HRIS integration

      Select the Admins to Receive Notifications

      HRIS integration notifications are an opt-in feature and require an admin to select the admin(s) who should receive HRIS integration notifications. 

      To select the admins who will receive HRIS error notifications:

      1. Click and expand Administration in the left-hand navigation menu
      2. Click Integrations
      3. Click HRIS/HRMS
      4. Click and navigate to the Notifications tab
      5. Click and select the ☐ icon(s) corresponding to the active admin users
        • Alternatively, click the ☐ corresponding to Administrator Name to select all available admin users
      6. Click Save

      Resolve HRIS Integration Errors

      If an HRIS integration experiences an error, the selected admins are sent an email notification with a link to navigate them to the History tab of the HRIS/HRMS page.

      To resolve an HRIS import with an error:

      1. Click and expand Administration in the left-hand navigation menu
      2. Click Integrations
      3. Click HRIS/HRMS to navigate to the History tab
      4. Identify the errored HRIS import as indicated by the Errors column
      5. Click the errored HRIS import's file name to download the CSV
      6. Open the CSV file to identify and resolve the error(s)

      Depending on the specific error, the admin can resolve the issue and allow the next scheduled HRIS integration to refresh the information or take more manual action. Contact your CIM/CSM if you have any questions.

      Resolve HRIS Integration Warnings

      Unlike an HRIS integration error, an integration warning does not trigger a notification. 

      Depending on your organization's processes, resolving an integration warning may not be necessary.

      The following events are considered a warning:

      • A user is created with an empty Username field
      • A user has an empty Manager field

      To resolve the HRIS integration warning:

      1. Click and expand Administration in the left-hand navigation menu
      2. Click Integrations
      3. Click HRIS/HRMS to navigate to the History tab
      4. Identify the HRIS import as indicated by the Warnings column
      5. Click the HRIS import's file name to download and access the CSV
      6. Populate the Username and/or Manager field

      Depending on the specific error, the admin can resolve the issue and allow the next scheduled HRIS integration to refresh the information or take more manual action. Contact your CIM/CSM if you have any questions.


      HRIS Integration Error Email Notifications

      If an error occurs with an HRIS integration, the selected admin(s) receive one of the two following email notifications: