Use & Manage Recognition

How to Use Recognition

Recognition empowers you to have an impact on your organization's culture. Learn how to use Recognition with Quantum Workplace.

Last Updated: October 22, 2024

In this article:

 

Overview

Recognition empowers you to have an impact on your organization's culture. Learn how to use Recognition with Quantum Workplace.

With Recognition, employees can acknowledge and celebrate their colleague's efforts across the organization. Recognizing others for their growth and skills can go a long way toward building an organizational culture where high-quality work is rewarded.


Requirements

  • Available to all users with Recognition enabled

Recognition Visibility in the Activity Feed

The homepage's Activity Feed, by default, displays all Recognition and public Goal updates taking place throughout your organization. Any Quantum Workplace user can filter and change the scope of the activity that appears in their feed.

Learn more about Activity Feed filters.

Access & Search Recognition

The Recognition homepage organizes all Recognition posts for your organization. Additional search and filter options allow you to search for Recognition according to different details.

To access & search the Recognition homepage:

  1. Click Recognition in the left-hand navigation menu
  2. Optionally, apply filters in the Search Options card:
    • Keyword: Use to return Recognition posts with the entered keyword
    • People: Use to return Recognition posts with the selected user(s), as the provider or recipient of Recognition
    • Date: Use to specify a time range for the Recognition posts
    • Badge: Click on a badge or All Badges to filter the Recognition posts accordingly
  3. View your organization's Recognition posts according to active filters, if any
    • Click the active filter's corresponding to remove the filter

Give Recognition

Use and give Recognition to recognize your peers for excellent work and for practicing your organization's core values.

Employees receive an in-app and email notification when recognized.

To give Recognition:

  1. Click Recognition
  2. Click Give Recognition in the top-left to open the Recognition modal
  3. Enter the Recognition recipient(s) (Figure A)
  4. Provide context around the Recognition (Figure B)
  5. Select a badge that best represents the employees' actions (Figure C)
  6. Optionally, if the Recognition recipient's actions are associated with an existing goal, use the drop-down to select and highlight the update (Figure D)
  7. Optionally, upload/link an image or GIF URL to add flair to the Recognition (Figure E)
  8. Click Post to finalize and share the Recognition post with the recipient(s) and your organization's Activity Feed

Give Recognition with a Speciality Badge

Specialty badges can only be awarded by specific individuals, typically admins or C-Suite users. These badges only appear as an option to permitted users.

Specialty badges are useful for larger organization awards or recognition, e.g. an annual award for the team member voted to have the most professional growth. 

Specialty badges are indicated by a lock icon. If selected, they include the option to backdate recognition.

Comment & React to a Recognition Post

The Recognition recipient for the post and any tagged employees will receive comment notifications.

To comment and/or react to a Recognition post:

  1. From the Activity Feed or Recognition homepage, click Comment to expand a text field
  2. Enter your comment
    • Optionally, tag a user with @ to mention a colleague, e.g. [@Employee]
  3. Click the thumbs-up icon or hover over the thumbs-up icon to expand additional reactions to select from
  4. Click Post

Share a Recognition Post

Share Recognition posts with other users to like, react, comment, and celebrate the Recognition recipient(s).

To share a Recognition post:

  1. From the Activity Feed or Recognition homepage, click Share to open the Share modal

  2. Enter and select the user(s) to share the Recognition with (Figure A)
    • Click View to see who the Recognition post has already been shared with (Figure B)
  3. Click Share
    • Alternatively, click the post's ⋮ icon, then Copy Link to Post to copy the post's URL to be shared

Receiving Recognition 

If you, or a direct report, are recognized by a colleague, you will receive an email notification. 

The email displays the Recognition recipient(s), the badge, and a brief description. The email link takes you directly to the Recognition post.