How to Use Feedback

This guide provides an overview of how to use Feedback in Quantum Workplace.

In this article: 

How to Access & View Feedback 

Access Feedback

To access and navigate to the Feedback home page and view all feedback sessions you are involved in, click Feedback in the left-hand navigation menu. 

View Feedback

To view a Feedback session you have visibility into:

2023-01-18_16-19-24 (1)

  1. Click View Feedback for the corresponding Feedback session

On the Feedback Results page, see all of the responses your other colleagues have provided. 

Depending on your organization's settings, when a colleague provides feedback you may receive email notifications via an email or in Quantum Workplace notifying you of new feedback you can view. 

How to Request Feedback

To request Feedback:

2023-01-18_16-28-58 (1)

  1. From the Feedback home page, click the New Feedback drop-down in the top-right
  2. Click Request Feedback
  3. On the Recipient step, click the Who is this Feedback for? drop-down to select the Feedback recipient, click Next
  4. On the Questions step, click either Create Your Questions or Use a Template, click Next
    1. Create Your Questions: Click the + icon and Add Custom Question to enter your own question(s)
    2. Use a Template: Use the drop-down to preview and select a template to use
  5. Under Select Feedback Providers, enter the names of colleagues to request feedback from
  6. Under Report Title, optionally, give the Feedback session a title for easier identification 
  7. Under Provider Instructions, optionally, enter any notes or context for Feedback providers
  8. On the Review step, review your Feedback request and click Send Feedback Request

Edit Feedback Visibility and Providers

To edit who has visibility into Feedback or add additional providers to an already launched Feedback request:

  • A. Feedback Visibility: Click the icon and enter/click on your colleague to grant the user(s) visibility into your Feedback results
    • Note: admins and any upline managers will always have visibility into your Feedback
  • B. Feedback Providers: Click Add Feedback Providers, enter the new provider(s), and click Add People

How to Provide Feedback

Feedback can be given to other colleagues both, solicited and unsolicited. 

Solicited Feedback

Solicited Feedback can be accessed either via the Feedback home page, as shown below or via an email notification. Regardless of how the Feedback is accessed, the submission process remains the same.

2023-01-18_17-29-31 (1)

Unsolicited Feedback

To submit attributed unsolicited feedback:

2023-01-18_17-01-17 (1)

  1. From the Feedback home page, click the New Feedback drop-down in the top-right
  2. Click Give Feedback
  3. Enter/click the name of a single colleague to provide feedback to
  4. Under Subject, enter a title for context around the Feedback
  5. Under Report Title, optionally, enter additional context for the Feedback being submitted
  6. Click Start Feedback
  7. On the Feedback submission form, under Your Feedback, enter your feedback for the recipient
  8. Click Submit

Note: Once feedback is submitted, it can not be edited or deleted. Your feedback will be attributable to you and can be viewed by admins, managers and any upline managers in addition to the feedback recipient. 

How to Export Feedback

Feedback can be exported in bulk or individually. 

Export Feedback In Bulk

To export Feedback as a .xlsx file: 

  1. From the Feedback home page, use the icon to select Feedback session(s) to export
  2. Click Export
  3. Under Filters, the Recent Downloads card will contain the exported Feedback session(s)
  4. Click Download File
  5. Open the file from your browser's download folder

Export Feedback Individually

To export individual Feedback sessions as a PDF file:

  1. From the Feedback home page, click View Feedback for the corresponding Feedback session
  2. Click Download Feedback in the top-right
  3. Open the file from your browser's download folder