1. Help Library
  2. Feedback
  3. Administrator Functions

How to Select Feedback Providers

In this article, you’ll learn the two ways to designate who should provide Feedback as part of a Feedback cycle. As an Admin, you will need to do this step if you have designated that Admins should select Feedback providers. You can also choose to select feedback providers on behalf of your employees even if you have designated that employees are responsible for selecting their own feedback providers. If you have set up your template such that feedback groups are automatically invited to provide feedback, you will not need to complete this step. 

IN THIS ARTICLE:

How to Import Feedback Providers

You can import Feedback providers via a .csv file either before or after your cycle launches. To import providers, open the cycle set up page for the Feedback cycle in question and navigate to step 2: Feedback Recipients. Click Import Feedback Providers.

From the resulting window, click Download Participant File. This will generate a spreadsheet with one row for each Feedback Recipient (e.g, each person receiving feedback).


Column A of the spreadsheet includes the email address of the Feedback Recipient (denoted as Subject Email). In Columns B and C you will enter the email address of the Feedback Provider and the Provider's Feedback Group. These columns will either be blank or already populated with recommended Feedback providers depending on whether you have set up your template with Feedback Groups and selected "We'll suggest feedback provider(s) based on organizational relationships but these can be edited."

For each Feedback Provider, you will need to copy/paste the Subject Email row and enter the Feedback Provider’s Email Address and Feedback Group so that each row of the file contains one feedback recipient’s email (Subject Email), and one of their feedback providers’ emails (Rater Email). You will need a row filled out for every Feedback Provider.  So, if every recipient is receiving feedback from 4 providers, you will need 4 rows filled out per recipient, each with a different provider’s information.

Note: If you have set up Feedback Groups for your cycle, column C should contain the exact wording you used to define a Feedback Group (e.g., if “Manager” is a Feedback Group, every provider belonging to that group should be listed in Column C as “Manager”).

If you have not set up Feedback Groups, enter “Feedback Provider” in column C. 

How to Add Feedback Providers via the Feedback Tab

You can add feedback providers for any Feedback recipient from the Feedback tab once your cycle has launched. Click All Feedback to view every recipient who needs to receive feedback as part of a current cycle. In this view, you will be able to see the number of providers who were invited to give feedback to any individual recipient as well as how many have shared. For any employee who needs Feedback providers, you will see a blue Add Providers button. 

Under the Feedback Provider field, enter the names or email addresses of the people who should provide feedback for this employee.

If this Feedback template utilizes Feedback Groups (meaning that different questions are asked to different feedback providers depending on their relationship to the feedback recipient), you will need to enter feedback providers based on their relationship to the recipient: