Growth Admin: FAQs
Answers to your commonly asked questions about the Admin side of Growth in one place.
In this article:
📌 General Setup
- How do I access Growth Admin?
- Go to Administration in the left-hand menu, then click Growth.
- What is Career Vision?
- Career Vision helps employees identify their long-term goals and reflect on what matters most to them in their careers.
- Are all Career Vision questions required?
- Yes. Every question must be answered to unlock features like Generate Summary.
- What if I skip Scenario questions?
- You can still move forward, but you won’t be able to use the Generate Summary button until all questions are completed.
- Can managers or admins edit my Career Vision?
- No. Only the employee can edit their Career Vision.
Managers and Admins can:-
View Career Vision
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Add Growth Areas or Plan Actions
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Leave comments
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- No. Only the employee can edit their Career Vision.
⚙️ Settings & Configuration
- What does the relocation question toggle do?
- It enables or disables the relocation preference question in the Career Vision assessment.
- How are roles grouped in the Job Explorer?
- You can define grouping (e.g., by department, level, etc.) under Settings > Growth Admin.
- How does Growth detect Job Profiles?
- Job Profiles are automatically created using HRIS data or entered manually via Administration > Users.
- What are Competencies?
- Competencies define what success looks like in a role and help standardize expectations across teams.
- How many Competencies are in the QW library?
- 10, developed using a five-level framework backed by research and analysis!
- How many Competency levels are supported?
- Up to six levels are supported.
- Can I bulk upload Learning Resources?
- No. They must be added individually in the Edit Competency view.
- Why isn’t my custom competency import working?
- Ensure the import includes at least one Add/Edit/Delete action.
📘 Job Profiles
- What do the job status labels mean?
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New = Not yet reviewed
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Active = Visible in Growth
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Excluded = Hidden from Growth
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- Can I activate or exclude multiple jobs at once?
- Yes. Use checkboxes to select jobs and then click Activate or Exclude.
- Are job descriptions required?
- No, but they’re highly recommended to improve competency mapping and support employee clarity.
- How do I bulk upload job descriptions?
- Download the Jobs File from Bulk Actions > Import Job Updates, update it, and re-upload.
- Can I move jobs between statuses?
- Yes. You can move jobs between Active and Excluded, but not back into “New” once reviewed.
🧠 Competency Mapping
- Do I need job descriptions for AI Competency Mapping?
- No, but including them significantly improves accuracy.
- How long does AI Competency Mapping take?
- Typically 30–180 minutes.
- Do I need to stay on the screen while it runs?
- Nope! Mapping runs in the background—you can close the tab or log out.
- How can I view the status or cancel a mapping?
- Use the Abandon Mapping button or view status in Generated Mapping Files.
- What are my mapping options?
- AI Competency Mapper (recommended)
- Manual import
- Manual entry per role
- Where do I manage competencies after mapping?
- In the Competency Management section (outside of Growth Admin).
- What if I map jobs that don’t have employees?
- That’s fine—mapping uses historical job data, regardless of current headcount.
🔄 Ongoing Maintenance
- What happens when new jobs are added to the HRIS?
- They appear under the New tab in Growth Admin and must be reviewed.
- How do I know if new jobs have been added?
- Check the New Jobs tab under Job Profiles.
- Can I tell the difference between QW and custom competencies?
- Yes – QW competencies are standard, while custom ones will be labeled and editable only by Org-wide Admins.
- Who can access Growth Admin?
- Only users with appropriate admin permissions. Manage these in User Management.
Still stuck? Reach out to your Customer Support Manager or contact our technical support team.