Growth Admin: FAQs

In this article:

• General Setup
• Settings & Configuration
• Job Profiles
• Competency Mapping
• Ongoing Maintenance 

📌 General Setup

• How do I access Growth Admin?
  • Go to Administration in the left-hand menu, then click Growth.
• What is Career Vision?
  • Career Vision helps employees identify their long-term goals and reflect on what matters most to them in their careers.
• Are all Career Vision questions required?
  • Yes. Every question must be answered to unlock features like Generate Summary.
• What if I skip Scenario questions?
  • You can still move forward, but you won’t be able to use the Generate Summary button until all questions are completed.
• Can managers or admins edit my Career Vision?
  • No. Only the employee can edit their Career Vision.
    Managers and Admins can:

    • View Career Vision

    • Add Growth Areas or Plan Actions

    • Leave comments

⚙️ Settings & Configuration

• What does the relocation question toggle do?
  • It enables or disables the relocation preference question in the Career Vision assessment.
• How are roles grouped in the Job Explorer?
  • You can define grouping (e.g., by department, level, etc.) under Settings > Growth Admin.
• How does Growth detect Job Profiles?
  • Job Profiles are automatically created using HRIS data or entered manually via Administration > Users.
• What are Competencies?
  • Competencies define what success looks like in a role and help standardize expectations across teams.
• How many Competencies are in the QW library?
  • 10, developed using a five-level framework backed by research and analysis!
• How many Competency levels are supported?
  • Up to six levels are supported.

• Can I bulk upload Learning Resources?
  • No. They must be added individually in the Edit Competency view.
• Why isn’t my custom competency import working?
  • Ensure the import includes at least one Add/Edit/Delete action.

📘 Job Profiles

• What do the job status labels mean?

  • New = Not yet reviewed

  • Active = Visible in Growth

  • Excluded = Hidden from Growth

• Can I activate or exclude multiple jobs at once?
  • Yes. Use checkboxes to select jobs and then click Activate or Exclude.
• Are job descriptions required?
  • No, but they’re highly recommended to improve competency mapping and support employee clarity.
• How do I bulk upload job descriptions?
  • Download the Jobs File from Bulk Actions > Import Job Updates, update it, and re-upload.
• Can I move jobs between statuses?
  • Yes. You can move jobs between Active and Excluded, but not back into “New” once reviewed.

🧠 Competency Mapping

• Do I need job descriptions for AI Competency Mapping?
  • No, but including them significantly improves accuracy.
• How long does AI Competency Mapping take?
  • Typically 30–180 minutes.
• Do I need to stay on the screen while it runs?
  • Nope! Mapping runs in the background—you can close the tab or log out.
• How can I view the status or cancel a mapping?
  • Use the Abandon Mapping button or view status in Generated Mapping Files.
• What are my mapping options?
  • AI Competency Mapper (recommended)
  • Manual import
  • Manual entry per role
• Where do I manage competencies after mapping?
  • In the Competency Management section (outside of Growth Admin).
• What if I map jobs that don’t have employees?
  • That’s fine—mapping uses historical job data, regardless of current headcount.

🔄 Ongoing Maintenance

• What happens when new jobs are added to the HRIS?
  • They appear under the New tab in Growth Admin and must be reviewed.
• How do I know if new jobs have been added?
  • Check the New Jobs tab under Job Profiles.
• Can I tell the difference between QW and custom competencies?
  • Yes – QW competencies are standard, while custom ones will be labeled and editable only by Org-wide Admins.
• Who can access Growth Admin?
• Only users with appropriate admin permissions. Manage these in User Management.