How to Use the Feedback Conversation Booster

Within a 1-on-1, employees and managers can review Feedback together using the Feedback Conversation Booster.

In this article: 

 

Overview

Honest feedback is critical for professional growth, but knowing how to effectively receive and act on feedback isn't always easy. 

In addition to receiving feedback from multiple people and dealing with constructive criticism, it's important that employees focus on the most important insights and identify actionable steps based on the takeaways. 

To facilitate this process, employees and managers can discuss any feedback together within their 1-on-1s. Adding the Feedback Conversation Booster to a 1-on-1 allows employees and managers to view and address the Feedback directly within the 1-on-1.

Requirements

The Feedback Conversation Booster is available to organizations:

  • Feedback enabled
  • 1-on-1s enabled

Use Cases 

The Feedback Conversation Booster is particularly useful when multiple people provide feedback on a single employee's performance.  

For example, matrixed organizations may rely on direct managers, matrixed managers, and project leads to provide feedback for a single employee. In these situations, the Feedback Booster helps the employee and their direct manager distill insights across all of the feedback being received. 

Add the Feedback Booster as an Admin

As an admin, you can add the Feedback Conversation Booster to a 1-on-1 template to encourage managers and employees to discuss recent feedback. 

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  1. Click and expand Administration in the left-hand navigation menu
  2. Click 1-on-1s
  3. Click Templates
  4. Select the 1-on-1 template to add the Feedback Booster to
  5. At the bottom of the template, click the Rocket icon
  6. Under Feedback Booster, click Add to 1-on-1 and specify whether it should be displayed at the top or bottom of the 1-on-1 template

Use the Feedback Booster as a Manager or Employee

The employee and manager can add the Feedback Conversation Booster within the 1-on-1, as they are completing responses. 

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  1. As the manager or employee completing 1-on-1 responses, click Conversation Boosters in the bottom-left corner
  2. From the drop-down menu, click +Add for Feedback Review
  3. Scroll to the bottom of the template and click Select Feedback to specify which Feedback cycle to display
  4. Eligible feedback will have a corresponding Select button, click this
  5. Click the X in the top-right to exit the employee snapshot and view the 1-on-1 in full-screen
    • Only one Feedback cycle can be added to a 1-on-1 at a time

As you review the Feedback together, use the Insight ribbons to identify relevant themes to discuss, narrow focus on important themes, and decide how certain themes can make for strong developmental goals.

Both 1-on-1 participants have visibility into the Feedback regardless of the visibility settings for the original Feedback instance. Users with visibility into the 1-on-1 however require visibility into the original Feedback instance to view the Feedback within the 1-on-1. 

As you go through the Feedback information, add Insights by clicking the ribbon icon for the corresponding statement. Any added Insights are only captured in the 1-on-1, and do not affect the original Feedback instance.