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      Common Email Notifications & In-App Bell Alerts

      The most common actions in Quantum Workplace and the corresponding email notifications & in-app bell alerts for employees and managers.

      In this article: 

      Overview

      To keep employees and managers up-to-date on activity in Quantum Workplace relevant to them, the system notifies users of certain actions in the platform. 

      This guide includes the most common actions that cause users to receive both, email notifications and in-app bell alerts. 

      In-app bell alerts are found in the top-right corner of the page. Click the bell icon to view outstanding notifications or view all notifications.

      Recognition: Actions & Notification Recipients 

      • Action: Recognition is Received 
        • Who is notified: Both the employee who received and their direct manager are notified 
      • Action: Comment on Recognition 
        • Who is notified: When someone comments on a Recognition post, the user who gave the recognition, received the recognition, and anyone who previously commented on the recognition post is notified

      Goals: Actions & Notification Recipients

      • Action: Comment on Goal Update
        • Who is notified: The Goal Owner or Contributor who posted the goal update, and anyone else who previously commented on the update is notified
      • Action: A Goal is Closed
        • Who is notified: Goal Contributors and Followers are notified when the Goal Owner closes the goal
      • Action: A User is Added as a Goal Contributor 
        • Who is notified: Goal Contributors are notified when they are added to a goal- this applies to when the goal is first launched or when they are added to an existing goal
      • Action: A User is Added as a Goal Follower
        • Who is notified: Goal Followers are notified when they are added to a goal
      • Action: A User is Assigned as the Goal Owner
        • Who is notified: Users are notified if they are made an owner of a goal- this applies to goals created on behalf of the user or if the user is updated from a Contributor or Follower status of an existing goal
      • Action: A User is Removed from a Goal as a Contributor or Follower
        • Who is notified: The Goal Contributor or Follower removed is notified

      Click here for a preview of these email notifications.

      1-on-1s: Actions & Notification Recipients

      • Action: The employee shares their 1-on-1 with their manager
        • Who is notified: The manager/facilitator
      • Action: The manager shares their 1-on-1 with their employee
        • Who is notified: The employee
      • Action: Comment added to a 1-on-1
        • Who is notified: If a user adds a comment to a 1-on-1, the other user is notified of their comment 
      • Action: The employee finalizes their 1-on-1
        • Who is notified: The manager
      • Action: The manager finalizes their 1-on-1
        • Who is notified: The employee 
      • Action: A user starts a 1-on-1 with a colleague 
        • Who is notified: The other user is notified when a 1-on-1 is started with them
      • Action: A user unshares their responses to a 1-on-1
        • Who is notified: The other user is notified when responses are unshared 
        • Note: For user-initiated 1-on-1s, unsharing responses is always an option, but an admin-initiated cycle must enable the settings that allow users to unshare their responses 
      • Action: An admin changes the status of a user, i.e. finalized, shared, started
        • Who is notified: Both 1-on-1 participants are notified of any status change for either user

      Click here for a preview of these email notifications.

      Feedback: Actions & Notification Recipients

      • Action: A user requests feedback from a colleague
        • Who is notified: The user(s) added as a Feedback Provider by the user who requested feedback are notified
      • Action: A user is added as a Feedback Provider
        • Who is notified: The user(s) added as a Feedback Provider are notified, regardless of whether the Provider was selected by a user or an admin
      • Action: A user provides feedback 
        • Who is notified: The user receving feedback is notified, the direct manager of the feedback recipient is not notified 
      • Action: A Feedback Provider provides feedback as initiated by another user 
        • Who is notified: The user who requested feedback is notified each time a Feedback Provider gives their feedback 
      • Action: A Feedback Provider provides feedback as initiated by an admin as part of a Feedback cycle
        • Who is notified: Notification settings are configured and unique for each cycle 

      Click here for a preview of these email notifications.