Skip to content
English
Contact Us
  • There are no suggestions because the search field is empty.

Challenges: Creation, Management, and Participation

Learn how to create and manage challenges within Assembly by Quantum Workplace.

Last Updated: May 21, 2026

In this article:

Overview

Challenges let you engage and reward employees by creating contests, incentives, and milestone tracking. Admins create and manage; employees claim and participate.

Creating a Challenge

While only admins can create and manage challenges, any employee can be added as a participant.

Step 1: Challenge Details

  1. In Assembly admin, click 'Challenges'
  2. Click '+New challenge'
  3. Give your challenge a title
  4. Select or create a category
  5. Add a description with instructions for completion
  6. Upload a custom image or use the default
  7. Choose participants: Everyone, specific groups, or individuals
  8. Decide if participants must submit proof of completion
  9. Click 'Next'

Step 2: Budget & Claim Limits

Define how many times the challenge can be claimed and what the prize is:

  1. Set claim limits: Unlimited, total claims, or per-person claims
    • Unlimited: Anyone can claim anytime
    • Total claims: Set total or per day/week/month/quarter/year
    • Per person: Each participant can claim X times (per day/week/month, etc.)
  2. Set the prize amount (max 10,000 points)
  3. Click 'Next'

Examples:

  • Total 5 claims per month + individual limit 1: 5 participants can claim once each per month
  • Per person limit: 3 per week: Each of 500 participants can claim up to 3 times weekly

Step 3: Approvals

Choose auto-approval or set up approval levels:

    • Auto-approve: Participants get points immediately upon claiming
    • Manual approval: Add up to 4 approval levels
      • Select individual people and/or groups as approvers
      • First level can include 'Manager of participant'
      • Second+ levels can include 'Manager of approver'

Step 4: Schedule & Launch

      1. Choose to launch now or schedule for later
      2. Set a duration (or 'No end date')
      3. Click 'Launch challenge' or 'Schedule'

Managing Challenges

View & Edit Drafts

      1. Go to app.joinassembly.com > 'Challenges' > 'Manage'
      2. Click the '...' icon next to a draft
      3. Click 'Edit' or 'Delete'

Edit Active Challenges

You CAN edit: Title, description, image, participant list, proof requirements

You CANNOT edit (if pending claims exist): Prize amount, claim limits

      1. Click '...' next to the challenge
      2. Click 'Edit'
      3. Make changes and click 'Save'

End a Challenge

Challenges automatically end after the set duration or when claim limits are met. To end manually:

      1. Click '...' next to the challenge
      2. Click 'End'
      3. Participants can no longer claim

Archive a Challenge

You must end the challenge first.

      1. Click '...' next to the challenge
      2. Click 'Archive'
      3. All claims are removed from the claims table (but activity remains in reports)

To unarchive: Click '...' and 'Unarchive'

Delete a Challenge

Can only delete archived challenges.

      1. Click '...' next to the challenge
      2. Click 'Delete'
      3. This action is permanent
      Viewing Challenge Insights

See pending/approved claims and unclaimed participants:

      1. Go to Challenges > Manage
      2. Click the challenge name or a badge in the Pending/Approved columns
      3. View pending, approved, and unclaimed participants
      4. Approve/deny claims directly from here
      5. Remind unclaimed participants

Participating in Challenges

Available Challenges Tab

      • View all challenges you can claim
      • Only shows challenges you're a participant of
      • When a challenge ends, it's removed from this tab

Claiming a Challenge

      1. Click the challenge card
      2. If it requires proof, submit proof (file and/or message)
      3. Click 'Claim'
      4. If auto-approved, you get points immediately
      5. If manual approval, wait for approval
      6. You'll be notified via email if approved/denied

Claimed Tab

View all your submitted claims and their status:

      1. Click the 'Claimed' tab
      2. View pending and approved claims
      3. If denied, you can resubmit (if the challenge is still active)
      4. Click 'View proof' to see or cancel your pending claim

Pending Your Approval Tab

If you're an approver, see claims awaiting your approval:

      1. Tab only appears if you have pending approvals
      2. Click the checkmark to approve
      3. Click the 'X' to deny (provide optional feedback)
      4. Denials can be resubmitted by participants
      Approving or Denying Claims

Approve:

      1. Click the green checkmark
      2. If multiple approval levels, claim goes to next level
      3. If final approval, claim is approved and points deposited
      4. Approvals cannot be undone

Deny:

      1. Click the red 'X'
      2. Provide optional feedback
      3. Participant sees the denial and your feedback
      4. They can resubmit if the challenge is still active
      5. Denials cannot be undone

Frequently Asked Questions

Can participants claim a challenge multiple times?
Yes, depending on your claim limit settings. You can allow unlimited claims or set daily/weekly/monthly limits.

What happens to a pending claim if the challenge ends?
Pending claims are automatically denied, and participants can't resubmit.

Can I edit a challenge after it's live?
Yes, except prize amount and claim limits if there are pending claims. Deny pending claims first to unlock editing.