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Survey Questions & Benchmark Data

Benchmarks provide a valuable reference when viewing and comparing survey results against past data points and industry standards. 

In this article:

Overview

Benchmarks provide a valuable reference when viewing and comparing survey results against past data points and industry standards. 

When designing a survey, it's recommended to use Quantum Workplace's Best Practice questions with built-in benchmarks to ensure consistent and robust benchmark data. Additionally, the survey creator automatically identifies questions and recommends benchmark options to map to. 

Survey Question Edits & Benchmarks

Survey questions can be edited and still provide benchmark data as long as the question retains the intent of the original question. 

Consider the question- When the organization makes changes, I understand why.

  • Acceptable: When [my company] makes changes, I understand why
    • This question has been edited but retains the original version's intent, therefore the question can keep the benchmark data
  • Not Acceptable: When [my manager] makes changes, I understand why
    • This question has been edited and has had the intent significantly changed; the original question referenced the organization's level of communication while the edited question references the manager's ability to communicate