Benchmarks provide a valuable reference when viewing and comparing survey results against past data points and industry standards.
In this article:
Overview
Benchmarks provide a valuable reference when viewing and comparing survey results against past data points and industry standards.
When designing a survey, it's recommended to use Quantum Workplace's Best Practice questions with built-in benchmarks to ensure consistent and robust benchmark data. Additionally, the survey creator automatically identifies questions and recommends benchmark options to map to.
Survey Question Edits & Benchmarks
Survey questions can be edited and still provide benchmark data as long as the question retains the intent of the original question.
Consider the question- When the organization makes changes, I understand why.
- Acceptable: When [my company] makes changes, I understand why
- This question has been edited but retains the original version's intent, therefore the question can keep the benchmark data
- Not Acceptable: When [my manager] makes changes, I understand why
- This question has been edited and has had the intent significantly changed; the original question referenced the organization's level of communication while the edited question references the manager's ability to communicate
Map Questions via the Survey Creator
When creating a survey, the Questions step of the survey creator identifies if a question can be mapped to an available benchmark. Questions identified with a potential benchmark match are indicated with a Possible Issue alert for the specific question.
To map an identified question to a benchmark:
- On the Questions step of the survey creator, identify the question with a potential benchmark match, as indicated by the Possible Issue alert (Figure A)
- Click [x] Possible Issue to expand the question details
- Click Map Question to map the question to the benchmark indicated in the Benchmark Available alert (Figure B)
- Click Save Question
- Continue to design and launch the survey