Additional exit survey questions that aren't part of the best practice template, mapped to the strategic areas they relate to.
In this article:
Overview
Quantum Workplace offers a best practice exit survey template as a treating starting point. Organizations can customize the questions further to maximize the survey's value.
What talent or business questions do you and your leaders have? Where do you need more insight to optimize your retention strategy? Ensure you're including survey questions that answer what is top of mind for you and your leaders.
Additional Exit Survey Questions
It's recommended that you revisit lifecycle survey content annually to see if any revisions are needed as your workforce and workplace evolve. You may need to add or discontinue survey questions or add follow-up questions where you need additional insight.
You can make small adjustments to your survey while keeping it active, meaning you can keep historical data.
Survey Questions Related to Employer Brand & Employee Value Proposition
The following question can help answer what is more magnetic about your employer brand.
- Question Type: Multiple-Choice
Survey Question: What was the best thing about working here before you decided to leave? Select all that apply.- I liked the role I was in
- I liked my team
- I liked my manager
- I was proud of our mission or brand
- Competitive pay and/or benefits
- Other
- Question Type: Single-Choice
Survey Question: What is next for you?- Starting a new job
- Looking for a new job
- Going back to school
- Leaving the workforce (will not be employed)
Using response-based survey logic, create a follow-up question for those who responded, Starting a new job, with the following question:
- Question Type: Single-Choice
Survey Question: What is most appealing to you about your new job? What is the top reason you accepted it?
- Higher base pay
- Better benefits or perks
- Better hours/schedule
- More flexibility
- It's a promotion compared to my current role
- Job role is a better fit for me
- Other (leave comment)
You can convert responses to a single-choice question to a slice or filter of all survey responses. In this example, doing so would allow you to see which survey questions may have less favorable perceptions among those responding, Starting a new job, helping you better understand factors that may be negatively impacting their experience.
Survey Questions Related to Recruitment & Hiring
The following question indicates what percentage of employees could return to the organization as new hires in the future, or depending on your survey's confidentiality setting, capture specific employees who could be re-recruited in the future.
- Question Type: Single-Choice
Survey Question: Would you consider working here again?
- Yes
- No
- Maybe/I'm not sure
In a confidential survey, aggregate data can still be very valuable. If you have a confidential survey and are looking to identify who says yes, you can use response-based survey logic to direct them to share their willingness with your HR or Recruitment team.
Survey Questions Related to Retention
The following questions help assess how long employess seriously considered leaving the organization before their final decision to do so. This can help determine if retention efforts such as Talent Reviews, 1-on-1s, or Stay Interviews need attention.
- Question Type: Single-Choice
Survey Question: Before deciding to leave, how long had you seriously thought about leaving?- Less than one month
- 1-3 months
- 3-6 months
- 6-12 months
- More than a year
- Question Type: Single-Choice
Survey Question: Prior to deciding to leave, did you discuss options with your manager that would make it possible for you to stay?- Yes
- No